Department Leadership
William Alex Ombade
IT Department In-charge
Technology for healthcare excellence
Clinical Systems Support
Supporting digital tools used by clinical,
laboratory, pharmacy and administrative
teams.
Data Security
Protecting sensitive hospital information
through controlled access, backups and
security practices.
Operational Reliability
Maintaining systems, devices and networks
needed for continuous hospital operations.
Supporting Every Department Through Reliable Technology
The IT Department enables clinical, administrative and support teams to work efficiently through secure, reliable and well-managed digital systems.
Our work covers infrastructure, cybersecurity, software, user support, data protection, digital communication and technology projects that improve hospital operations and patient care.
Core responsibilities
Information Technology Services
The department combines technical operations, security, planning and staff support to maintain a dependable digital environment across the hospital.
Network & Infrastructure
Managing hospital networks, connectivity, servers, computers, printers and communication equipment.
Cybersecurity
Protecting hospital systems and sensitive information through secure access, updates, monitoring and policies.
Technical Support
Providing timely assistance to hospital staff for hardware, software, email, printing and system issues.
Software Management
Installing, configuring, updating and maintaining approved clinical and administrative applications.
Backup & Recovery
Maintaining regular backups, recovery procedures and business continuity plans for essential hospital data.
IT Projects
Planning and delivering technology projects from assessment and procurement through implementation.
Staff Training
Helping staff use digital tools safely and effectively through guidance, orientation and practical support.
Performance Monitoring
Monitoring system performance, availability, incidents and improvement priorities across the hospital.
Digital transformation
Building a Secure and Future-Ready Hospital
The department works with hospital leadership and service departments to identify technology needs, improve efficiency and support modern healthcare delivery.
01
Technology Planning
Aligning IT priorities, budgets and projects with hospital goals and service needs.
02
Disaster Preparedness
Maintaining recovery plans that reduce interruption during equipment or system failure.
03
Scalable Infrastructure
Building systems that can support future services, users, equipment and data growth.
04
Healthcare Innovation
Evaluating appropriate technology that improves patient care and hospital efficiency.
Information security priority
Protecting Hospital Systems and Patient Data
Information security is a shared responsibility. The IT Department supports secure access, system updates, backups, staff awareness and incident response to reduce technology risks.
- User account and access management
- Antivirus, patching and system updates
- Data backup and recovery testing
- Security awareness for hospital staff
- Monitoring and response to IT incidents
Responsive technical assistance
How IT Support Works
Report the Issue
Staff provide a clear description of the problem, affected equipment and service location.
Technical Assessment
The IT team identifies the cause, priority and safest method of resolution.
Resolution
Hardware, software, account or network issues are corrected and tested.
Follow-Up
The service is confirmed operational and preventive recommendations are provided when necessary.
Need technical or hospital assistance?
Contact Wasso Hospital
Hospital staff requiring IT assistance should contact the department through the approved internal support channel. External enquiries may use the hospital contacts below.